Detailed Description of Good and / or Services
Sanji Electronics (Pty) Ltd is a business in the consumer electronics industry that markets the Mede8er range of products.
 
Delivery policy
Subject to availability and receipt of payment, orders will be processed and delivered within a maximum of five days and delivery confirmed by way of a tracking number from one of our courier companies.
 
Return and Refunds Policy
30 day money back guarantee. That’s right, we guarantee all merchandise sold by Sanji Electronics (Pty) Ltd . If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of purchase for a full refund. In order to receive a refund, all products must be returned in good condition and undamaged, in original packaging (whenever possible), and with all accessories to ensure a full credit.
 
We reserve the right to refuse a refund request if it does not comply with this policy. If original packaging is not available, please pack the items in a sturdy, hard-sided box.
 
Any refunds can be expected in the same form of payment as originally used for purchase within 7 to 10 business days of us receiving your returned product(s).
 
Product Availability
The provision of goods and services by Sanji Electronics (Pty) Ltd is subject to availability.  In the unlikely event of unavailability, Sanji Electronics (Pty) Ltd will contact the client and inform them of when the product will be available. If the products are not available after 30 days, Sanji Electronics (Pty) Ltd will contact the client offering the client a full refund, or the client may elect to wait until the product is available.  
 
Customer Privacy Policy
Sanji Electronics (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm
 
Payment Options Accepted
Payment may be made via credit card (only Visa and Mastercard) or by EFT or direct deposit into the Sanji Electronics (Pty) Ltd bank account, the details of which are provided below. Banking Details:
 
Account name: Sanji Electronics (Pty) Ltd
Bank : Standard Bank
Account Number : 420986421
Branch : Sandton
Branch code : 019205

Please fax 011 656 9888 or e-mail (sales@sanjielectronics.co.za) confirmation of payment including your name, address, telephone number to Sanji Electronics (Pty) Ltd.

Credit Card Acquiring and Security 
Credit card transactions will be acquired for Sanji Electronics (Pty) Ltd by Payfast who are an approved payment gateway service. Shopify uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopify.co.za to view their security certificate and security policy.

Customer Details Separate from Card Details
Customer details will be stored by Sanji Electronics (Pty) Ltd separately from card details which are entered by the client on Shopify secure site.  For more detail on Shopify refer to http://www.shopify.co.za/.
 
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
 
Responsibility
Sanji Electronics (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
 
Country of Domicile
This website is governed by the laws of South Africa and Sanji Electronics (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 68 Kyalami Boulevard, Kyalami Business Park, Johannesburg, Gauteng, South Africa.
 
Variation
Sanji Electronics (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
 
Company Information
This website is run by Sanji Electronics (Pty) Ltd based in South Africa with registration number 1991/00291/007 represented by Larry Kahn.
 
Export Restriction
The offering on this website is available to South African and International clients.
 
Sanji Electronics (Pty) Ltd contact details
Telephonic Support : +27 11 202 8160 / 11 875 0000 | Email Support: sales@sanjielectronics.co.za.